Unable to Authenticate to HTTP Server with Error 0x800CCC32

Outlook Express is allowed to be used with POP3,(Post Office Protocol version 3) HTTP (HyperText Transfer Protocol) or IMAP (Internet Message Access Protocol) e-mail servers. These email servers send and receive email messages to the client computer when receiving correct authentication credentials. The further discussion describes a scenario when you cannot authenticate to an HTTP-based mail server. One of the typical reasons for this behavior is .dbx file(s) corruption. Since these files contain all user information and email messages, you need to apply a suitable backup to restore them or repair them by using an effective third-party Outlook Express Recovery application.

For example, consider you use Outlook Express as your e-mail client. You try to log on to an HTTP-based mail server, but the authentication fails with the below error on screen:

“Server: Server_Name, Protocol: HTTPMail, Server Response: 'Invalid login.', Port 0, Secure(SSL): No,Error Number: 0x800CCC32”

After you receive this error, you fail to receive or send any email message further.

Cause

The Error 0x800CCC32 might be the outcome of any of below possible reasons:

1) Server authentication can fail if either the username or password is incorrect.
2) The HTTP Server is using digest authentication and you are trying to log on from an Internet Explorer 7 or 8 installed computer system.
3) Folders.dbx, Inbox.dbx and/or Sent Items.dbx is corrupted or damaged.

Solution

You should try following these suggestions to solve server authentication issue:

1) Make sure you are trying to log on with correct username and password.
2) If you are using Windows Vista installed computer, it is recommended to use Windows Live Mail instead. For earlier versions Windows systems, installing corresponding -ENU.exe package file is required.
3) Locate the damaged .dbx file(s) and rename them. Try to reproduce the above behavior with correct username and password. Upon successful start of OE, it will recreate the renamed .dbx files.

You can repair the damaged .dbx files using OE Mail Recovery applications. Incorporated with powerful, yet safe, scanning algorithms, these Outlook Express Recovery software prove to be valid applications competent to repair OE files completely.

Stellar Phoenix Outlook Express Recovery is a comprehensive DBX repair tool that can repair damaged DBX files created with Outlook Express 5 and 6. It is feature-rich Outlook Express Recovery software with impressive set of features and options. The tool can also recover *.eml messages that can be directly viewed in Outlook Express.