Outlook Express email folders can get corrupt for several reasons and show typical symptoms, which include email sending or receiving issues. However, there can be other reasons too, which might result similar symptoms . Since OE provides no built-in utility to repair its files, you need to Recover Outlook Express using commercial utilities.
Consider a scenario when you try to send an email in Outlook Express:
(1) As you click to send the email message, an error displays that there has been errors sending the message.
(2) When you click the error tab to view its details, it appears as blank.
(3) You may observe that the message to be sent remains in Outbox, but the recipient receives its multiple copies.
Cause
There can be multiple reasons causing this behavior:
(1) Few ISP (Internet Service Provider) settings are incorrect.
(2) A security software software is installed that is scanning Outlook Express emails.
(3) Outlook Express identity is corrupt.
(4) Sent Items.dbx and/or Outbox.dbx file is corrupt.
Solution
You should first analyze the problem and apply these methods to solve it:
(1) You should make sure for the correct ISP settings. Ensure that ISP name etc. have been correctly specified.
(2) If a security software is scanning the incoming and/or outgoing emails, this may lock them and corrupt the folder. You should disable and reconfigure them not to scan the folders.
(3) If the identity is corrupt, you need to recreate it as File| Identities | Add New Identity. Change this with the old one and try to duplicate the mentioned behavior after entering the account details.
(4) If your default mail folders, such as Items.dbx and/or Outbox.dbx are corrupt, you should delete or rename them. But this will not help to extract the previous emails. For this, you either need to use your backup or repair the corrupted files using Outlook Express Recovery software.
Note: When you recreate the identity, it regenerates the default mail folders. So, it can work as a temporary solution in case of folders corruption.
The third-party tools to Recover Outlook Express are automated tools that scan and repair a corrupted .dbx file using powerful scanning algorithms. These software enable easy and comprehensive .dbx file repair.
Stellar Phoenix Outlook Express Recovery is a highly competent mail recovery utility designed to repair corrupted DBX files. It supports Outlook Express 5.x and 6.x. It is an advanced and safe Outlook Express Recovery software that uses effective scanning algorithms. It can also repair *.eml messages that can be directly opened and viewed in Outlook Express.
Wednesday, November 25, 2009
Tuesday, November 10, 2009
Tips to Prevent Outlook Express Messages from Disappearing
Outlook Express DBX file structure is prone to corruption for various causes. This is the reason why you often observe email messages disappearing from OE folders. The most significant reasons causing this issue are antivirus software scanning and background compaction. Ironical but true, if an antivirus software is configured to scan Outlook Express message store, this can trigger corruption. Also, the background compaction feature of Windows prior to Windows XP SP2 can corrupt the folders. So, the best practice is to turn off these features and hence, prevent any Outlook Express Recovery solution requirement while folder corruption.
Turn Off Antivirus Software Scanning
An antivirus software can corrupt the message store or a folder when attempting to delete any message that contains a potential virus. This also applies to anti-spamware applications that somehow interrupt with the working of Outlook Express. Thus, you should disable email scanning using an antivirus software.
Viruses usually come as email attachment. Thus, even though you disable the antivirus scanning for incoming or outgoing emails, you are still protected. This is because when you try to open a virus infected attachment, the software will detect it and will warn you against it.
Turn Off Background Compaction
To remove the wasted space that generates whenever you delete or move a message file, Outlook Express comes with a default enabled feature called background compaction. Whenever the application is left idle for some time, it starts compacting the folders. The process slows down your system and consumes 100% of CPU resources. But it can result into folder or store compaction, if interrupted.
You can disable the feature under Tools Options Maintenance option of 'background compaction' and compact the folder whenever required manually.
Windows XP SP2 removes this feature, though not completely. It now starts compacting the folder when you open and close Outlook Express 100 times. At 100th time, you will be prompted to compact the folders.
Outlook Express Folder Corruption
Emails unexpectedly disappearing from OE folders is the usual indication of .dbx file corruption. To repair them, you should use DBX Repair software. Since no built-in repair utility is available for repairing the OE folders, Outlook Express Recovery software are the only solutions that you can use to repair.
Stellar Phoenix Outlook Express Recovery is a powerful utility with rich graphic features that repairs and restores corrupted .dbx files. It is a comprehensive repair product for corrupted .dbx files. This Outlook Express Recovery utility is compatible with Outlook Express 5.x and 6.x. The software recovers all email messages without modifying the original content and view.
Turn Off Antivirus Software Scanning
An antivirus software can corrupt the message store or a folder when attempting to delete any message that contains a potential virus. This also applies to anti-spamware applications that somehow interrupt with the working of Outlook Express. Thus, you should disable email scanning using an antivirus software.
Viruses usually come as email attachment. Thus, even though you disable the antivirus scanning for incoming or outgoing emails, you are still protected. This is because when you try to open a virus infected attachment, the software will detect it and will warn you against it.
Turn Off Background Compaction
To remove the wasted space that generates whenever you delete or move a message file, Outlook Express comes with a default enabled feature called background compaction. Whenever the application is left idle for some time, it starts compacting the folders. The process slows down your system and consumes 100% of CPU resources. But it can result into folder or store compaction, if interrupted.
You can disable the feature under Tools Options Maintenance option of 'background compaction' and compact the folder whenever required manually.
Windows XP SP2 removes this feature, though not completely. It now starts compacting the folder when you open and close Outlook Express 100 times. At 100th time, you will be prompted to compact the folders.
Outlook Express Folder Corruption
Emails unexpectedly disappearing from OE folders is the usual indication of .dbx file corruption. To repair them, you should use DBX Repair software. Since no built-in repair utility is available for repairing the OE folders, Outlook Express Recovery software are the only solutions that you can use to repair.
Stellar Phoenix Outlook Express Recovery is a powerful utility with rich graphic features that repairs and restores corrupted .dbx files. It is a comprehensive repair product for corrupted .dbx files. This Outlook Express Recovery utility is compatible with Outlook Express 5.x and 6.x. The software recovers all email messages without modifying the original content and view.
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How to Solve Unknown Error 0x800C013B when Sending Email after Compacting OE Folder?
Outlook Express folders can get corrupt for several reasons. Ironically, folders compaction that otherwise can remove mild corruption, can damage them too. Before Windows XP SP2, background compaction was the major reason of corrupting the folders, especially on slow computers. Though the feature has been removed, but still can bring corruption if is interrupted. You can recover such folders from backup or by using specific Outlook Express Recovery solutions.
To exemplify, consider an instance when you start Outlook Express. It prompts you to compact the folders. You click OK and the compaction process starts. After this, when you restart the application and try to send an email message, it fails and you receive the following error message:
“An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013B.”
You cannot send the email message after this error, be it of any size or form.
Cause
The folder compaction process might have been interrupted when it was compacting the Sent Items.dbx folder. An interrupted compaction due to unexpected shutdown, power failure or closing Outlook Express can make the folders to corrupt. In this case, the error is resulting because Sent Items.dbx file is corrupted.
Solution
If you are running Windows XP SP2 or later, you can restore the Sent Items folder from its backup stored in Recycle Bin as .bak file. If not, you can recreate the corrupted Sent Items folder to workaround this issue. For this, you can rename the folder or simply delete if it contains no important emails. The next time when you will start Outlook Express, it will automatically create a new empty Sent Items folder. Follow this fix to do so:
1) Make sure that you enable the view for hidden files and folders.
2) Locate the Sent Items folder by using Windows Search option for files and folders and typing Sent Items.dbx in the Named box.
3) Right-click the folder so located and click to delete or rename to Sent Items.old.
4) Restart Outlook Express.
To repair the corrupted Sent Items folder, there is no OE provided tool. So, you need to rely on third-party Email Recovery solutions for this. These are absolute Outlook Express Recovery software that can repair and safely restore damaged OE folders, corrupted due to unexpected shutdown, improper compaction, virus infection and similar other reasons.
Stellar Phoenix Outlook Express Recovery is an infallible solution that repairs and extracts all emails from corrupted Outlook Express mail folders. The software supports Outlook Express 5.x and 6.x. It is a safe Email Recovery utility with rich set of advanced graphic features to enable easy recovery. The software can work in each instance of *.dbx file corruption.
To exemplify, consider an instance when you start Outlook Express. It prompts you to compact the folders. You click OK and the compaction process starts. After this, when you restart the application and try to send an email message, it fails and you receive the following error message:
“An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013B.”
You cannot send the email message after this error, be it of any size or form.
Cause
The folder compaction process might have been interrupted when it was compacting the Sent Items.dbx folder. An interrupted compaction due to unexpected shutdown, power failure or closing Outlook Express can make the folders to corrupt. In this case, the error is resulting because Sent Items.dbx file is corrupted.
Solution
If you are running Windows XP SP2 or later, you can restore the Sent Items folder from its backup stored in Recycle Bin as .bak file. If not, you can recreate the corrupted Sent Items folder to workaround this issue. For this, you can rename the folder or simply delete if it contains no important emails. The next time when you will start Outlook Express, it will automatically create a new empty Sent Items folder. Follow this fix to do so:
1) Make sure that you enable the view for hidden files and folders.
2) Locate the Sent Items folder by using Windows Search option for files and folders and typing Sent Items.dbx in the Named box.
3) Right-click the folder so located and click to delete or rename to Sent Items.old.
4) Restart Outlook Express.
To repair the corrupted Sent Items folder, there is no OE provided tool. So, you need to rely on third-party Email Recovery solutions for this. These are absolute Outlook Express Recovery software that can repair and safely restore damaged OE folders, corrupted due to unexpected shutdown, improper compaction, virus infection and similar other reasons.
Stellar Phoenix Outlook Express Recovery is an infallible solution that repairs and extracts all emails from corrupted Outlook Express mail folders. The software supports Outlook Express 5.x and 6.x. It is a safe Email Recovery utility with rich set of advanced graphic features to enable easy recovery. The software can work in each instance of *.dbx file corruption.
Monday, November 9, 2009
Email Messages Disappear from Outlook Express Mail Folders
When you open Store Root in Windows Explorer, it shows a collection of *.dbx files. These are the files that actually store your OE email messages. To index all these folders, Store Folder consists a master index file called Folders.dbx. If any of these files get corrupt, OE starts behaving abruptly. The following reading describes an issue that might occur due to corruption of OE *.dbx files. To restore these files, make sure that you have a valid backup or you can use Outlook Express Recovery solutions to repair them.
For example, you might observe that some of your Outlook Express emails unknowingly disappear from your mail folders, generally Inbox. You cannot view the emails in any of the folders.
Cause
Some of the possible reasons for this behavior to occur are:
1) You have incorrectly configured Current View setting for email messages.
2) A virus scanning application is scanning your email folders.
3) One or more of your email folders are damaged.
Solution
To troubleshoot the given issue, you should use these methods:
1) Make sure for correct Current View settings in View option of Outlook Express. Verify that it is set to 'Show All Messages' and 'Show replies to my messages' is not checked.
2) Disable Internet and email download scan modules from virus scanning.
3) If *.dbx file(s) corruption is the issue, you should delete or rename them provided no important data is stored in the files or you have a complete backup. To do so, you need to locate the files using Windows Serach or Find option, while making sure that hidden file view is enabled. If you are using IMAP or Hotmail as your default email account, the corresponding files will be named as IMAP account name -Inbox.dbx or Hotmail-Inbox.dbx etc. Right-click the damaged file and click to rename or delete it.
Outlook Express provides no repair utility for corrupted *.dbx files. Thus, to restore them, you should use commercial DBX Repair tools. These are powerful, yet safe, Outlook Express Recovery utilities built with advanced technology to result complete repair of corrupted OE files.
Stellar Phoenix Outlook Express Recovery is an effective repair solution for corrupted *.dbx files. It is a powerful DBX Repair software with support to Outlook Express 5.x and 6.x. The tool proves completely reliable at recovering all email messages and other contents from DBX files. It can also restore *.eml messages, which can be directly viewed with Outlook Express.
For example, you might observe that some of your Outlook Express emails unknowingly disappear from your mail folders, generally Inbox. You cannot view the emails in any of the folders.
Cause
Some of the possible reasons for this behavior to occur are:
1) You have incorrectly configured Current View setting for email messages.
2) A virus scanning application is scanning your email folders.
3) One or more of your email folders are damaged.
Solution
To troubleshoot the given issue, you should use these methods:
1) Make sure for correct Current View settings in View option of Outlook Express. Verify that it is set to 'Show All Messages' and 'Show replies to my messages' is not checked.
2) Disable Internet and email download scan modules from virus scanning.
3) If *.dbx file(s) corruption is the issue, you should delete or rename them provided no important data is stored in the files or you have a complete backup. To do so, you need to locate the files using Windows Serach or Find option, while making sure that hidden file view is enabled. If you are using IMAP or Hotmail as your default email account, the corresponding files will be named as IMAP account name -Inbox.dbx or Hotmail-Inbox.dbx etc. Right-click the damaged file and click to rename or delete it.
Outlook Express provides no repair utility for corrupted *.dbx files. Thus, to restore them, you should use commercial DBX Repair tools. These are powerful, yet safe, Outlook Express Recovery utilities built with advanced technology to result complete repair of corrupted OE files.
Stellar Phoenix Outlook Express Recovery is an effective repair solution for corrupted *.dbx files. It is a powerful DBX Repair software with support to Outlook Express 5.x and 6.x. The tool proves completely reliable at recovering all email messages and other contents from DBX files. It can also restore *.eml messages, which can be directly viewed with Outlook Express.
Outlook Express Messages are Delivered to Drafts Folder
Outlook Express is not a completely reliable database program and can have problems with its mail folders, the *.dbx files. For this reason alone, you should always maintain a backup of your important emails. This will prevent you from data loss consequences that might occur due to mail folders' corruption. However, if backup fails to restore, you will need a Outlook Express Recovery solution to repair the corrupted files.
For example, you might come across issues when you start receiving new email messages in Drafts folder instead of default Inbox folder. All other email operations work well, except that the emails are delivered to OE Drafts.dbx file.
Cause
The basic reason for such issues can be any of the following:
1) You have configured Outlook Express to use a rule that directs all the incoming email messages to go to Drafts folder.
2) Folders.dbx file is corrupted or damaged. It is the master index file of Outlook Express Store Folder and can affect other .dbx files as well if goes missing or damaged.
Solution
To solve the described issue, you need to follow these solutions:
1) You should check if the rule exists that might be directing the incoming mails. For this, open Outlook Express, go to Tools and then Message Rules. If no such rule is there, you can alternatively create a new rule to send the receiving emails to Inbox folder.
2) For fixing corrupted Folders.dbx file issue, you need to recreate it. Locate the file using Windows Search or Find option, right-click the file and click to rename it to Folders.old. Outlook Express will create a new Folders.dbx file, the next time when you will start the application.
If you find the other .dbx file(s) corrupted, you can rename them too by following the same procedure as above, provided you have a valid backup. However, you can repair the corrupted .dbx files by using DBX Repair software. The commercial Outlook Express Recovery software are most suitable applications that can repair and restore a corrupted .dbx file by using powerful and safe scanning algorithms.
Stellar Phoenix Outlook Express Recovery is a comprehensive mail recovery utility designed to repair corrupted DBX files created with Outlook Express 5.x and 6.x. It is an advanced and non-destructive DBX Repair software that uses effective scanning algorithms. It can also repair *.eml messages that can be directly opened and viewed in Outlook Express.
For example, you might come across issues when you start receiving new email messages in Drafts folder instead of default Inbox folder. All other email operations work well, except that the emails are delivered to OE Drafts.dbx file.
Cause
The basic reason for such issues can be any of the following:
1) You have configured Outlook Express to use a rule that directs all the incoming email messages to go to Drafts folder.
2) Folders.dbx file is corrupted or damaged. It is the master index file of Outlook Express Store Folder and can affect other .dbx files as well if goes missing or damaged.
Solution
To solve the described issue, you need to follow these solutions:
1) You should check if the rule exists that might be directing the incoming mails. For this, open Outlook Express, go to Tools and then Message Rules. If no such rule is there, you can alternatively create a new rule to send the receiving emails to Inbox folder.
2) For fixing corrupted Folders.dbx file issue, you need to recreate it. Locate the file using Windows Search or Find option, right-click the file and click to rename it to Folders.old. Outlook Express will create a new Folders.dbx file, the next time when you will start the application.
If you find the other .dbx file(s) corrupted, you can rename them too by following the same procedure as above, provided you have a valid backup. However, you can repair the corrupted .dbx files by using DBX Repair software. The commercial Outlook Express Recovery software are most suitable applications that can repair and restore a corrupted .dbx file by using powerful and safe scanning algorithms.
Stellar Phoenix Outlook Express Recovery is a comprehensive mail recovery utility designed to repair corrupted DBX files created with Outlook Express 5.x and 6.x. It is an advanced and non-destructive DBX Repair software that uses effective scanning algorithms. It can also repair *.eml messages that can be directly opened and viewed in Outlook Express.
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